Marketing & Operations Assistant

Program stream:: Young Canada Works in Heritage Organizations
Job title:: Marketing & Operations Assistant
Organization name:: Rossland Museum & Discovery Centre
Job location:: Rossland, British Columbia
Length of assignment:: 2018-06-01 to 2018-09-01 (13.14 weeks)
Hourly wage:: $13.00

The Rossland Museum & Discovery Centre’s mission is to preserve and dynamically present the heritage of Rossland and area. We do this with comprehensive indoor and outdoor displays on the industrial and social history of Rossland with a particular emphasis on the mining and skiing histories of the area. We are located directly on the “Mining in the Kootenays” historic site – on top of the historic Black Bear Mine. Additionally, we have an extensive community archives, a provincial visitor information centre, numerous educational programs in-house and through outreach activities, downtown heritage walking tours, and various special events throughout the summer.
Job Description:
The Marketing & Operations Assistant will start at least two weeks before our summer programming and tours begin in order to get full training for the operations of the museum, visitor centre, and gift shop. This will also provide time for the student to review the existing marketing plan for programs, events, and tours, as well as visit nearby museums, attractions, and tourism/community resources for a better overall understanding of the community (especially important if the students are not local) and surrounding areas. It is important to us to be a friendly resource to tourists and locals alike and part of relationship-building with other community organizations.
Key projects for the summer include refreshing the museum’s marketing materials (rack cards, property map, ongoing program marketing material, etc.), exploring location-based social media filters, assisting other operation staff in updating the procedures manual documents/checklists/forms, etc., and reviewing revenue generation potential in the gift shop and programming.
The Marketing & Operations Assistant works with all summer stuff for the daily opening, operating, and closing procedures associated with Museum operations under the supervision of our Operation & Programs Manager. The Museum Assistants also help with the operation of the gift shop, admissions, concession, and Destination BC Visitor Centre, including sales, inventory, restocking, statistics, etc. Planning and scheduling group visits, tours, and special events as well as routine maintenance, including painting, cleaning, and light grounds keeping, are also aspects of the position as time permits.
Qualifications:
The following is a list of essential qualifications necessary to this position:
-Excellent interpersonal and public speaking skills
-Excellent computer skills (incl. use of Microsoft Office, Dropbox, etc.)
-Excellent English verbal and written communication skills
-Must have excellent organizational skills, planning experience, and a passion for education and history
-Customer service experience
The following desired qualifications may be considered an asset for this position:
-Creativity, enthusiasm, and a love of learning
-Post-secondary education in Museum Studies, History, Geology, Drama, Anthropology, Tourism, Marketing, or related fields. High school student applicants are accepted
-Experience working in or with the tourism and/or cultural sector
-Knowledge of Rossland’s history
-Minor labour and equipment maintenance experience
-Current First Aid certificate

All applicants must meet YCW eligibility.
For more information about this position, please contact Joelle Hodgins, Museum Director of the Rossland Museum & Discovery Centre at (250) 362-7722

Please apply with your resume, cover letter, and references by e-mail only to: museumdirector@rosslandmuseum.ca.

Rossland, BC has a population of about 3500 people, but the surrounding Kootenay Boundary area has approximately 30,000. The town is very close to two USA border crossings and major US cities, which bring in a lot of tourists and economic benefit to the region. The cultural industry is particularly strong with numerous gallery and performance spaces and a very strong connection to its heritage.

For information on RMDC, visit www.rosslandmuseum.ca
For more information on Rossland, visit www.tourismrossland.com

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