Public Engagement and Communications Intern

  • Program stream: Young Canada Works at Building Careers in Heritage
  • Job title: Public Engagement and Communications Intern
  • Organization name: Textile Museum of Canada
  • Job location: Toronto, Ontario
  • Length of assignment: 2021-08-12 to 2022-03-27 (32.43 weeks)
  • Hourly wage: $16.00

Program stream: Young Canada Works at Building Careers in Heritage

Job title: Public Engagement and Communications Intern

Organization name: Textile Museum of Canada

Job location: Toronto, ON

Length of assignment: 2021-08-21 to 2022-03-27 (32 weeks)

Hourly wage: $16.00

The Textile Museum of Canada is seeking a highly motivated team player for the position of Public Engagement & Communications Intern. The intern will work directly with staff to enhance the Museum experience for our audience and will support the communication department in executing the Museum’s communication and marketing program, communicating the vision, mission, and programming of the Museum to targeted diverse audiences.

This position offers active involvement and training in principles of arts administration and management of a midsize cultural organization. The Intern will actively participate in enhancing the capacity of our volunteers to engage with the Museum and be involved with promoting museum activities to the general public. The Intern will also facilitate aspects of the Museum’s public relations, media exposure, online visibility as well as cultural sector presence.

Principal duties and responsibilities include the following:

Public Engagement (50% of time)

With guidance from the Head of Operations and Public Engagement:

Supports daily museum operations and assist volunteers in all aspects of their engagement

Assists with all aspects of the Volunteer Program, with a focus on recruitment, on-boarding and training.

Maintains a well-informed, working knowledge of the Museum’s programming schedule

Assists with general Museum Shop operations: provide exceptional customer service to customers, coordinate curbside pickup, load inventory and promote through social media

Participates in staff meetings, operational planning sessions, health & safety committee meetings, and supports overall office management 

Supports events such as public programs and or education workshops, where needed

Helps to develop our new Upcycling Centre initiative, moving volunteer activities from an offsite location to integrate with the physical Museum

Other duties as assigned.

Communications (50% of time)

With guidance from the Head of Communications and Design:

Assist in the creation of a wide variety of communication tools, including news releases, reports, briefing materials, interpretive documents, and other communication material to advocate and support all Museum programs   

Assist in the roll-out of the Museums new visual identity across all marketing channels

Steer production of the monthly newsletter The Thread with support from staff

Promote Museum exhibitions and events using social media and other marketing initiatives

Contribute to the Museum's online Blog, either by writing original content or by soliciting contributions from various museum teams.

Assist with the creation of Museum-branded merchandise


Works to further the goals and objectives of the Museum and participates actively in the life of the institution.

Acts in a respectful, accountable, and generous manner towards other staff, volunteers, and the general public.


Excellent communications, interpersonal, and analytical skills, including demonstrated conflict resolution skills.

Experience in media relations and comfortable in dealing with the press.

Current knowledge and experience working with social media.

Exceptional knowledge of retail sales.

Knowledge of office procedures and demonstrated administrative skills.

Experience in social media management.

Self-motivated, with the ability to problem solve independently and manage workflows and deadlines without supervision.

Impeccable attention to detail, adaptability, multi-tasking, and time management.

Strong computer skills (MS Office Suite, POS systems and WordPress).

Strong writing skills.

Experience working with volunteers.

Experience with studio photography is an asset.

Graphic design skills and experience with studio photography are an asset.

Graphic design skills are an asset.

Experience working with Salesforce and Shopify are an asset.

Preferred: prior art museum experience and knowledge of museum operations, standards, practices, and procedures.

Additional Info:

This is a full-time Monday to Friday contract position for 32 weeks pending funding approval. The position requires availability for occasional evenings and holiday hours. Hourly rate: $16.00

This position is hired through Young Canada Works.

How to Apply:

Qualified candidates should email their cover letter, resume, and three references (including email and phone numbers) as a single document attachment to The email subject line should read <title of the position applied for> <followed by applicant’s last name>. Kindly note that we will accept no phone calls. We thank all applicants for their interest but advise that only those selected for an interview will be contacted. The deadline to apply is July 16th.

The Textile Museum of Canada maintains a Board of Trustees approved Anti-Racism, Access, and Equity Policy. This application is open to all candidates who meet the eligibility criteria, however in keeping with the Museum’s equity goals, we will prioritize those candidates who are BIPOC and/or 2SLGBTQIAP+. Candidates are encouraged to self-identify in their cover letters.

This position is dependent on funding from the Canadian Heritage Young Canada Works at Building Careers in Heritage (YCW-BCH) program and candidate eligibility is stipulated by Young Canada Works graduate grant guidelines ( Candidates must register online through the YCW website.

About the Textile Museum of Canada

Established in 1975 and originally incorporated as the Canadian Museum of Carpets and Textiles, the Textile Museum of Canada has established itself as a vibrant cultural place that promotes community engagement through our programs and services. Operations are driven by a dedicated Board of Trustees, committee members, and staff of 15 employees, as well as a vital and engaged community of more than 150 volunteers.

As the only national museum in Canada exclusively dedicated to the study and presentation of textiles from cultures around the world, the Textile Museum of Canada occupies a unique position among other leading cultural institutions in the country. The universality of textiles is at the heart of our work and provides the stimulus and opportunity to engage the surrounding communities as well as thousands of national and international visitors.

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