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Museum Interpreter

Program stream:
Young Canada Works in Heritage Organizations
Job title:
Museum Interpreter
Organization name:
Nisga'a Museum
Job location:
Laxgalts'ap, British Columbia
Length of assignment:
2017-06-12 to 2017-09-03 (12 weeks)
Hourly wage:
$15.00
POSITION: Museum Interpreter - Nisga'a Museum (3 positions)
SALARY RANGE: $15.00 per hour
SUPERVISOR: Curator
HOURS: 35 hrs per week
TERM: Seasonal (Young Canada Works grant dependent), June 1, 2017 to August 31, 2017
LOCATION: Laxgalts'ap, British Columbia
MANDATE: Interpreters are the public face of the Nisga'a Museum who, through the research and delivery of various programs, facilitate an educational and safe environment for visitors to explore Nisga’a culture, history and the heart of the Nisga'a Nation.

MAIN RESPONSIBILITIES:
1.Visitor Experience
2.Visitor Services
3.Programming
4.Special Events
5.Administration/Reporting
6.Professional Development
7.Other duties as assigned

OBJECTIVES:
1.Visitor Experience
•Follow current procedures to ensure successful opening and closing of the Nisga'a Museum .
•Conduct procedural safety checks on the Nisga'a Museum floors and exhibits to ensure all is operating and functioning properly to facilitate safe and enjoyable interaction between visitors and exhibits.
•Monitor the Nisga'a Museum floor during opening hours with an approachable and knowledgeable presence; offer guided tours and explanation of exhibits.
•Listen to customer complaints and ideas, take necessary action and forward all comments and concerns to appropriate staff.
•Maintain current knowledge about educational programs, exhibits, membership, special events, and other visitor related information.
•Enforce and comply with all the Nisga'a Museum ’s Emergency Response Plan procedures and complete incident/accident reports as required.
•Prepare program and activity materials, assemble supplies, set up and announce public programs to visitors as scheduled.
•Processes payments for gift shop sales.
•Balances daily cash and credit card receipts of the gift shop and prepares cash reports and Finance deposits
2.Programming
•Interpret and deliver programs and activities while ensuring group safety and appropriate curriculum links when applicable.
•Present the programs and activities in a manner that is educational, creative, and age appropriate.
•Liaise with special guests as required.
•With guidance, research, develop and deliver programming, including day camp activities, special events and outreach that incorporate Nisga'a Museum’s Mission.
•Ensure content accuracy and age appropriateness of programs and activities that adhere to pre-determined themes.

3.Special Events
•Assist with safe set up, clean up and take down of special events equipment and supplies.
•Provide assistance to the staff as required for event preparation.

4.Administration/Reporting
•Adhere to and maintain all Nisga'a Museum’s Policies and Procedures as they pertain to the total job responsibility at all times.
•Support and assist in “Special Projects” as assigned.
•Assist with writing copy for marketing documents (website content, monthly calendar, etc.)
•Ensure all reports, i.e. meeting minutes, proposals, program descriptions, weekend comments, expenses, etc. are submitted in a timely manner.
•Participate in all required departmental meetings.
•Communicate all relevant information regarding Nisga'a Museum procedures, expectations and services effectively with co-workers, visitors, public and peers as required.
•Ensure programming supplies are ordered and that storage areas are kept clean and organized.
•Follow all of Nisga'a Museum’s Safety Policies and adhere to the Occupational Health and Safety Act; submit Incident/Accident Reports when required.

5.Professional Development
•Attend all training workshops on request.
•Ensure Health & Safety training schedule is maintained and current.
•Stay current with all relevant industry information as it applies to the total job responsibility on an ongoing basis.
•Assists with Museum research and assist with the preparation of didactic materials.
•Develops and end of the year summer showcase exhibition with the supervision of the Curator.

KNOWLEDGE / SKILLS / ABILITIES:

1.Prefer sound knowledge of museum facilities, programs, and special events as they relate to the work performed.
2.Sound knowledge of modern office procedures and business English, spelling, punctuation and arithmetic.
3.Working knowledge of cash handling and payment processing procedures.
4.Ability to establish and maintain effective working relationships with internal contacts and to deal effectively and courteously with the public.
5. Ability to compose routine correspondence and arrange format for reports, tabulation, summaries and related materials.
6.Ability to exercise initiative and make decisions in accordance with applicable rules, regulations and policies.
7.Ability to operate standard office equipment and use standard MS Office suite of software.
8.A demonstrated interest in museum studies, Aboriginal culture, Aboriginal history, anthropology, history, art or similar;
9.Knowledge of Nisga'a people, culture, territory and history is highly desired.

QUALIFICATIONS:
Must be between the ages of 16 - 29 years;
Enrolled in full time school and planning to return to school full time in the fall;
Must be able to work in Canada;
Registered in the YCW on-line candidate inventory;
Committed to working for the full duration of the program

The successful candidate will be required to complete/provide:
•2 recent work or personal related references;
•Copy of educational transcripts;
•Criminal Records Check will be required by the successful candidate.

Applicants are required to submit resume package consisting of cover letter and resume outlining their qualifications and experience. We thank all applicants for their interest; however only those selected for an interview will be contacted.

ALL RESUME PACKAGES MAY BE DIRECTED TO: Nisga'a Museum
Attention: Human Resource Department
P.O. BOX 231, NEW AIYANSH, B.C., VOJ 1AO
Fax Number: 250-633-2367
Email: hrdept@nisgaa.net

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